🚫 Cancellation & Refund Policy – TaxiWithBabySeat.com

This policy outlines the booking terms with TaxiWithBabySeat.com and is designed to ensure fairness, transparency, and compliance with Australian transport industry standards.

🕒 Free Cancellation Window

You may cancel your booking free of charge if done at least 6 hours before your scheduled pickup time.
To cancel, please contact us using the email or phone number provided in your confirmation email.

📅 Flight Cancellations & Delays

If your flight is cancelled or significantly delayed, TaxiWithBabySeat.com will attempt to reschedule your transfer at no extra cost.
Same-day rebooking is not guaranteed. If no substitute vehicle can be arranged, a full refund will be issued within 24 hours.

🔁 Other Cancellations

If cancelled less than 6 hours before pickup for non-flight-related reasons, a 10% processing fee will apply.
If the driver has already been dispatched, additional fees may be incurred.

🚷 No-Show Policy

A booking will be considered a no-show if:
- You cannot be reached for 45 minutes after the scheduled time, and
- Multiple attempts to contact you via phone, SMS, or email have failed.
No refunds will be issued in the case of a no-show.

💳 Refund Processing

Refunds will be processed by TaxiWithBabySeat.com within 24 hours to the original payment method (PayPal, credit card, or PayID).
Confirmation of your refund will be emailed to you.

⏱️ On-Time Arrival Guarantee

We guarantee on-time arrival based on scheduled bookings. However, TaxiWithBabySeat.com is not liable for delays caused by force majeure events such as:

Natural disasters
Severe weather
Road closures
Traffic accidents
Police or emergency operations

If you have any questions or would like to cancel or modify your booking, please contact TaxiWithBabySeat.com.